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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ruben Williams

Ruben Williams

June 2, 2025

5  out of  5
rating by Ruben Williams
"Llevo mas de 2 años con este equipo de trabajo donde he sido atendido por Mona y Solaris en varias ocasiones y puedo decir que gracias a ellos he podido ser capaz de obtener toda la información necesaria para cada tramite y por cada claim que he tenido en este tiempo,super recomendados!!!"
We responded:
"Ruben, me alegra saber que mi equipo te atendió tan bien y que pudimos ofrecerte una experiencia positiva con tu seguro. Nuestro equipo se enorgullece de brindar un apoyo de primera calidad a nuestros clientes. – Jenny"
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SeaGreen Snail

May 28, 2025

1  out of  5
rating by SeaGreen Snail
"I am shocked by the 4.8 rating as the experience I had with this office wasn't even close to 5 stars. Jenny Stewart tried to coerce me, a 23 year old, into buying life insurance I could not (or any 23 year old, for that matter) afford. It started as a call inviting me to come into the office to "learn more about me and see if I had any questions about my policy." I found this request to be odd, but I figured it couldn't hurt to go and meet my agent in person. Since I really didn't have any questions about my insurance, I assumed the meeting would be short and that I could head back to work. However, Jenny then began asking me if I had life insurance, in which I responded that I did through my job and wasn't interested in adding life insurance to my plan. She said that wasn't good enough because I might lose my job one day (which, even if I did, why would I need two life insurance policies at this moment in time?) and continued to tell me about State Farm's life insurance plans. I smiled and nodded because I wanted to be polite, even though I was 100% not interested. Not surprisingly, she tried to sell me the most deluxe plan, which was, get this, over $300 A MONTH. I said I couldn't afford that, in which she responded, "Well that's about what your car payment is, isn't it?" For your information, my car payment is less than a THIRD of that, because I saved my money wisely and had a very small car loan. But that's besides the point. She claimed another benefit was that if I got life insurance, I could save up a good nest egg and use it to put a down payment on a house. But according to the chart she showed me, I would save up enough for the down payment...at age 70. Yes, because I will want to buy my first house when I am a senior citizen. I kept telling her, "I'd like some time to think about this," (which essentially meant no), but she was very adament about asking me to, "just sign the paperwork in case you change your mind so it's ready to go." After going back and forth 3 or 4 times, and realizing this woman would not take no for an answer, I flat out told her, "no thank you for today." And she basically scoffed and said something to the effect of, "Well, that's terrible decision on your part, but I tried to help you." It was laughably unprofessional. I find it sickening how this agent tried to take advantage of me being a young female and assumed that I would be stupid and naive because of my age. Thankfully, I have more common sense than she thinks and know that shelling out $300+ for a benefit I am already paying for in my job (and frankly, I get much better coverage at my job for a lot cheaper) is ludicrous. Since this encounter, I have switched agents because I didn't want to give this woman my business any longer. It's too bad because I like State Farm overall, but I would never recommend Jenny Stewart to any young female. I will say that the other women who I interacted with in this office were lovely. UPDATE: I was indeed a client of yours; the email associated with this Google account is different from the one I use for State Farm. I'm happy that your other interactions with clients do not reflect my experience, which is made clear by the very high Google rating."
We responded:
"Hello, thank you for your feedback. After reviewing our records, we’re unable to verify that this interaction took place at our office or that you’re a customer of ours. We take note of all calls and quotes that come in. My team and I take pride in offering respectful, informative, and pressure-free service to everyone we meet. The interaction you described does not reflect how we do business, nor does it align with the values my team and I are known for in this community. We’re glad to hear you had a positive experience with other team members and welcome a direct conversation if you’d like to discuss your concerns further. – Jenny"
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Justin Vandertuin

May 20, 2025

5  out of  5
rating by Justin Vandertuin
"My go to agent Mona is awesome! She is always willing to go the extra mile to help me out. I can always depend on her to give me the best possible scenario to whatever is plaguing me that day."
We responded:
"Thanks for the great rating, Justin! We’re glad you had a positive experience. - Jenny"
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Eduardo Torres

May 13, 2025

5  out of  5
rating by Eduardo Torres
"Mona was great, explained everthing during the process. Prompt response when I had questions. Will recommend to friends and Family."
We responded:
"Thank you so much for taking the time to leave us a five-star review, Eduardo! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Jenny"
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Chasity Ellis

May 8, 2025

5  out of  5
rating by Chasity Ellis
"I appreciate StateFarms employees for always communicating what’s going on with my insurance policy and keeping my information updated in the system. This is my third auto insurance company and it’s affordable for someone with an expensive car."
We responded:
"Thank you so much for your kind words about my team and I, Chasity. We are honored to be able to assist you with your insurance needs! - Jenny"
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mariangel farias ocando

May 7, 2025

5  out of  5
rating by mariangel farias ocando
"Excelente servicio muy amable su atención es única se siente a gusto muchas gracias"
We responded:
"¡Muchas gracias por tu amable reseña, Mariangel! Te lo agradezco. Mi equipo y yo siempre estaremos aquí para ayudarte cuando lo necesites. - Jenny"
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Mila Chain

May 7, 2025

5  out of  5
rating by Mila Chain
"We been with this company and office 3 years , I really like office workers, always been helpful and nice ."
We responded:
"Thank you so much for your kind review, Mila! I appreciate it. My team and I will always be here for you in your time of need! - Jenny"
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Laverne Coleman

May 6, 2025

5  out of  5
rating by Laverne Coleman
"Had a great experience with Jessa . Very informative & professional. Very pleased with quote . Highly recommend ⭐⭐⭐⭐⭐"
We responded:
"We're proud to serve you each day and thank you for trusting our agency to handle your insurance needs, Laverne. My team and I look forward to a continued relationship with you! - Jenny"
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albertoeduaro Vargas

May 1, 2025

5  out of  5
rating by albertoeduaro Vargas
"agradecido con el trabajo excelente servicio muy completo y en un breve tiempo recomendado 100% señalar como referencia a solaris y mona agradecido con el equipo de trabajo"
We responded:
"Hola, mi equipo y yo estamos encantados de poder ayudarle en este momento de necesidad. ¡Gracias por darnos la oportunidad de servirle! - Jenny "
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Mark Rice

April 29, 2025

5  out of  5
rating by Mark Rice
"Office staff was very friendly and professional while helping me."
We responded:
"Mark, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Jenny "
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badal nazmul

April 29, 2025

5  out of  5
rating by badal nazmul
"Awesome customer service very responsive I am very very happy with them and I highly recommend themv"
We responded:
"Hello, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Jenny"
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Joel Kulp

April 22, 2025

5  out of  5
rating by Joel Kulp
"Excellent service!"
We responded:
"Thank you, Joel! I’m happy your insurance experience was so positive! - Jenny"
Profile photo of marilyn erickson

marilyn erickson

April 14, 2025

5  out of  5
rating by marilyn erickson
"Had a great experience with Jessa . Very informative & professional. Very pleased with quote . Highly recommend ⭐⭐⭐⭐⭐"
We responded:
"Marilyn, thank you for the fantastic review! We’re so glad to hear that our team was helpful to you. Your recommendation means a lot to us, and we’re here for any of your insurance needs! - Jenny "
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Leigha Lujan

April 10, 2025

5  out of  5
rating by Leigha Lujan
"Jason was amazing and helped solve our billing problems!"
We responded:
"Thank you for this awesome review, Leigha! We're so glad to hear that Jason has been able to assist you effectively. If you ever need anything else, don’t hesitate to reach out! - Jenny "
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Gessler Appliances

March 24, 2025

1  out of  5
rating by Gessler Appliances
"Been with this office for about 8 years. This last month has been a disaster, I was put in collections after paying a premium i was not aware of on an auto draft account that was never NSF or never notified that it was in arrears.The funds were not allocated to the right account which created problem and there is no accountability by this office"it is corporates fault" is the answer I have received."
We responded:
"Hello, thank you for your feedback. We’re very sorry to hear about the inconvenience with State Farm billing department. We understand your frustration, and we apologize for the confusion regarding the payment allocation. Our office strives to ensure accurate billing, and we regret that this error occurred. We want to assure you that we are addressing this with State Farm and working to resolve the issue as quickly as possible. Please feel free to contact us directly at the office so we can further assist you. We value your long-time trust and hope to resolve this to your satisfaction. - Jenny"
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Gei Manning

March 13, 2025

5  out of  5
rating by Gei Manning
"The staff has always been awesome! I get texts to remind me of my discounts and they come from a human, not some AI generated messaging. Thank you Desiree, you rock girl!"
We responded:
"Gei, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - Jenny"
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Wayne

March 6, 2025

5  out of  5
rating by Wayne
"Great job by Jason today. Got to the bottom of our billing issue and detailed, line by line, the corrective action for us to take."
We responded:
"Wayne, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jenny"
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Pat Sargent

March 6, 2025

5  out of  5
rating by Pat Sargent
"Jason was fabulous in understanding my current needs and answered all of my questions Thanks for the great customer service Pat Sargent"
We responded:
"Thank you for taking a moment to express your satisfaction with Jason, Pat! My team and I will always work hard for your business each day! - Jenny"
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Mr Truss

March 6, 2025

5  out of  5
rating by Mr Truss
"Mona was pleasant and easy to deal with."
We responded:
"Hello, I’m happy to hear Mona took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Jenny"
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Jamie Corklin

March 3, 2025

5  out of  5
rating by Jamie Corklin
"Always great service and quick turnaround. Really love this office."
We responded:
"Jamie, thank you for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - Jenny "
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Israel Alvarado

March 1, 2025

5  out of  5
rating by Israel Alvarado
"The best attention and customer service Jessa Davis is the best, thank you for all the help"
We responded:
"Israel, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Jenny "
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Jimmy Norris

March 1, 2025

5  out of  5
rating by Jimmy Norris
"I have been very pleased so far with my experience with Mona and this staff .They have been very accommodating to my needs and Mona has been accommodating to my needs. They are very personable and pleasant to talk to also which helped my peace of mind tremendously! Thank you all very much for all you do!!"
We responded:
"Jimmy, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Jenny "
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hilary theriot

February 6, 2025

5  out of  5
rating by hilary theriot
"Wonderful Experience. Seamless, and timely communication!"
We responded:
"Hilary, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Jenny"
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Shelly G

January 30, 2025

5  out of  5
rating by Shelly G
"Jessa was very helpful in navigating complex insurance terms.She did all answer all my queries patiently .I will highly recommend Jessa and Jenny Stewart agency for all the insurance needs.."
We responded:
"Shelly, thank you for the five stars! - Jenny"
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Marisa Holtzman

January 24, 2025

5  out of  5
rating by Marisa Holtzman
"They are so kind and helpful! Definitely recommend!"
We responded:
"Marisa, our team is pleased to hear your positive feedback! Thank you for sharing. - Jenny"